At SDK GLOBAL VENTURES LTD, we aim to provide a secure and convenient payment experience for our customers. This Payment Policy explains the payment methods, authorization, order processing, refunds, and related payment information for purchases made through sdkglobalventures.com.
1. Accepted Payment Methods
We accept payment methods displayed and available at checkout, which may include:
- Credit cards
- Debit cards
- Other supported electronic payment methods
- PayPal, where available at checkout
Available payment methods may vary depending on the customer's location and checkout availability.
2. Currency
All prices on our website are displayed in British Pounds Sterling (GBP / £) unless otherwise stated.
The total amount payable will be shown at checkout before you complete your order.
3. Payment Authorization
When you place an order, your selected payment method must be successfully authorized before the order can be processed.
If a payment is declined, fails authorization, or cannot be verified, the order may not be processed until a successful payment is received.
4. Payment Security
Payments are processed through secure payment-processing services and supported payment providers.
We do not intentionally store complete payment card details on our own systems. Payment information is handled by the relevant payment provider according to its security and privacy practices.
Customers should only use payment methods that they are authorized to use.
5. Order Processing
Once payment has been successfully authorized, we generally begin processing the order according to our Shipping Policy.
Our standard handling time is:
1–2 business days
Orders are then dispatched using an appropriate delivery service.
6. Order Cancellation
If you need to cancel an order, please contact us within 24 hours of placing the order.
We will make reasonable efforts to cancel the order before processing or dispatch.
After 24 hours, the order may already have entered processing or shipping, and cancellation may no longer be possible.
If the order has already been processed or dispatched, please refer to our Return & Refund Policy.
7. Refunds
Eligible refunds are processed according to our Return & Refund Policy.
After we receive and inspect an eligible returned item, the refund will be processed within 5 business days.
Refunds will be issued to the original payment method used for the purchase.
Your bank or payment provider may require additional processing time before the refunded amount appears in your account.
8. Taxes
Applicable UK VAT/sales tax is included in the displayed price where required.
The final amount payable will be clearly displayed at checkout before the order is submitted.
9. Payment Problems
If you experience a payment problem or your payment has been charged but you do not receive an order confirmation, please contact us.
Email: Support@sdkglobalventures.com
Phone: +44 7473952824
Please provide your order details and any relevant payment information that can help us investigate the issue.
For security, please never send us your full card number, CVV, PIN, or online banking password.
10. Contact Information
SDK GLOBAL VENTURES LTD
Company Number: 17431864
Address:
Office 1717, 85 Dunstall Hill Wolverhampton, WV6 0SR
United Kingdom
Email: Support@sdkglobalventures.com
Phone: +44 7473952824
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM