Privacy policy

At SDK GLOBAL VENTURES LTD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase through sdkglobalventures.com.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:

  • Full name
  • Billing and delivery address
  • Email address
  • Phone number
  • Order and transaction information
  • Products purchased or viewed
  • Information you provide when contacting customer support
  • Website usage and technical information, such as IP address, browser type, device information, and website activity

We only collect information that is reasonably necessary to operate our website and provide our services.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders
  • Process payments and refunds
  • Arrange delivery of purchased products
  • Communicate with you about your orders
  • Respond to customer support requests
  • Provide information about our products and services
  • Improve our website, products, and customer experience
  • Detect, prevent, and investigate fraudulent or unauthorized activity
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers.

We do not intentionally store complete payment card details on our own systems. Payment information is handled by the relevant payment provider according to its privacy and security practices.

4. Sharing Your Information

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processing providers
  • Shipping and delivery providers
  • Website and hosting service providers
  • Technology and analytics providers
  • Customer support service providers

We only share information where reasonably necessary for the relevant service or business purpose.

We do not sell your personal information to third parties.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Understand how visitors use our website
  • Improve website performance and customer experience
  • Support relevant website functionality

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request restriction of certain processing
  • Object to certain uses of your information
  • Request a copy of certain personal information

To make a privacy-related request, please contact us using the details below.

9. Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any third-party services you use.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised Last Updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

SDK GLOBAL VENTURES LTD
Company Number: 17431864

Address:
Office 1717, 85 Dunstall Hill Wolverhampton, WV6 0SR United Kingdom

Website: sdkglobalventures.com
Email: Support@sdkglobalventures.com
Phone: +44 7473952824
Support Hours: 9:00 AM – 5:00 PM, Monday to Friday