Terms of service

Welcome to SDK GLOBAL VENTURES LTD. These Terms of Service govern your use of sdkglobalventures.com and your purchase of products through our website.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Our Business

This website is operated by:

SDK GLOBAL VENTURES LTD
Company Number: 17431864
Office 1717, 85 Dunstall Hill Wolverhampton, WV6 0SR United Kingdom

Email: Support@sdkglobalventures.com
Phone: +44 7473952824
Support Hours: 9:00 AM – 5:00 PM, Monday to Friday

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our website or systems.
Interfere with the operation or security of the website.
Submit false, misleading, or unauthorized information.
Use our website in a way that could damage our business or other customers.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, specifications, and other information displayed on our website are accurate.

However, minor variations in product appearance, colour, packaging, or presentation may occur.

We reserve the right to correct errors, update product information, or change product availability when necessary.

4. Prices and Payment

All product prices are displayed on our website at the time of purchase.

Payment must be successfully authorized before an order can be processed.

We may use third-party payment providers to process payments securely. By submitting payment information, you confirm that you are authorized to use the selected payment method.

5. Order Acceptance

After you place an order, you will receive an order confirmation.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or decline an order in circumstances such as:

Product availability issues
Pricing or listing errors
Payment authorization problems
Suspected fraudulent or unauthorized transactions
Information that cannot be verified

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

6. Order Cancellation

If you wish to cancel an order, please contact us within 24 hours of placing the order.

We will make reasonable efforts to cancel your order before it enters processing or shipping.

After 24 hours, the order may already have entered processing or been dispatched, and cancellation may no longer be possible.

If an order has already been processed or shipped, you may use our Return & Refund Policy, where applicable.

7. Shipping and Delivery

We aim to process and dispatch orders within the timeframe stated on the relevant product or shipping information.

Delivery times may vary depending on the destination, shipping provider, customs procedures, weather, and other circumstances outside our reasonable control.

Once an order has been dispatched, tracking information may be provided where available.

8. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Our standard policy provides a 30-day return window for eligible items.

Returned products must meet the applicable condition requirements described in our Return & Refund Policy.

We do not offer exchanges.

9. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide your order number and relevant information or photographs where appropriate so that we can review the issue.

10. Intellectual Property

All content appearing on our website, including text, graphics, logos, images, product information, design elements, and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or commercially exploit our website content without appropriate authorization.

11. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, and other technology providers.

Your use of third-party services may also be subject to the terms and privacy policies of those providers.

12. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, or completely free from errors.

We may temporarily suspend or modify website functionality for maintenance, updates, security, or other operational reasons.

13. Limitation of Liability

To the extent permitted by applicable law, SDK GLOBAL VENTURES LTD will not be responsible for losses caused by circumstances beyond our reasonable control.

Nothing in these Terms of Service excludes or limits any liability that cannot legally be excluded or limited under applicable law.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable legal requirements.

The updated version will be published on this page with a revised Last Updated date.

16. Governing Law

These Terms of Service are governed by the laws applicable in England and Wales, subject to any mandatory consumer protection rights that may apply to you.